b. “You”, “Your”, “Yourself” and “User” shall mean and refer to natural and legal individuals who use the Website.
c. “Website” shall mean and refer to THEPLAYNET.IN created by the Company
d. “Personal Information” shall mean and refer to any personally identifiable information that We may collect from You.
e. “Third Parties” refer to any website, company or individual apart from the User and the creator of the Website
SHARING OF PERSONAL INFORMATION
At the very outset, we never reveal or share Your personal information unless inevitable. We may disclose it when:
Needed to detect and prevent identity theft, fraud and other potentially illegal acts.
If asked to do so by law making authorities or law enforcement agencies.
Our affiliates and associate websites if required to complete a business transaction You requested for.
To make the Service work.
To perform the contract, we process data necessary to
Create accounts and allow you to play our games and use our Service
Operate the Service
Verify and confirm payments
Provide and deliver products and services you request
Send you Service-related communications
To make the Service more suitable for our players.
To provide a great Service to our players, we have a legitimate interest to collect and process necessary data to
Update and develop player profiles
Develop and improve the Service and player experience
Manage our relationship with you
Provide social features as part of the Service
Customize your Service experience
Respond to your comments and questions and provide player support
Provide you Supercell offers in the Service as well as in other websites and services, and by email
Send you related information, such as updates, security alerts, and support messages
Enable you to communicate with other players
To show personalized advertisements.
To show you personalized advertisements in the Service as well as in other websites and services (including email) we have a legitimate interest to process necessary data to
Track the content you access in connection with the Service and your online behavior
Deliver, target and improve our advertising and the Service
For information on how to opt-out from personalized advertisements, see section 'Your rights and options' below.
To keep the Service safe and fair.
Ensuring a level playing field in the Service is a top priority for us.
In order to keep the Service and its social features safe and fair, to fight fraud and ensure acceptable use otherwise, we have a legitimate interest to process necessary data to
Analyze and monitor use of the Service and its social features
Moderate chats either automatically or manually
Take action against fraudulent or misbehaving players
To analyze, profile, and segment.
In all of the above cases and purposes, we may analyze, profile and segment all collected data.
With your consent, we may process your data for additional purposes, such as using your GPS location to show you local events.
To avail certain services on our Website users are required to provide certain information for the registration process namely: - a) your name, b) email address, c) in-game name, d) age, e) PIN code, f) RegisteredPaytm number g), j) password etc., and / or your occupation, interests, and the like. The Information, as supplied by the users, enables us to improve our sites and provide you the most user-friendly experience.
All required information is service dependent and we may use the above said user information to, maintain, protect, and improve our services (including advertising services) and for developing new services. Such information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other law for the time being in force.
We may use the information to customize the website/app according to your interests. To contact you via email, facsimile, phone or text message, to deliver certain services or information you have requested.
We may use GPS (global positioning systems) software and other precise location-based technologies to locate you so we may verify your location, deliver you relevant content based on your location, as well as allow you to share your location with other players as part of the services we provide via the Service. Upon you engaging with the game, we provide location-based technologies to determine your approximate and/or exact location information. In addition, you may be able to send your location information via the Service to other Service users. You should consider the pros and cons involved in disclosing your location information to us and to others. Where a user of the Service requests that their location information be revealed to other persons, the user will be provided options for managing sharing services, which may be through third party services such as through social media networks. We are not responsible for the acts, omissions or policies of such third parties.
There may be other technologies now and later devised and used by us in connection with the Service.
Third parties are developing or have developed signals or other mechanisms known as “Do Not Track signals”. However, there is not yet a uniform technological standard. Accordingly, we do not monitor or take any action with respect to these signals or other mechanisms, though we may consider doing so when a standard is developed and widely adopted.
Apart from THEPLAYNET.IN, your data can be accessed by others in the following situations.
Social features are a core component of our games. Other players and users may, for example, see your profile data, in-game activities, leaderboard position and read the messages you have posted.
THEPLAYNET.IN has partners to perform services for us. These partners process your data only at and according to THEPLAYNET.IN’ instructions to provide the Service, such as hosting, player support, advertising, analytics and fraud prevention.
In order to combat fraud and illegal activity, we may exchange data with other companies and organizations and provide it to public authorities in response to lawful requests.
We may also disclose your data based on your consent, to comply with the law or to protect the rights, property or safety of us, our players or others.
The Service may use third parties such as network advertisers and ad exchanges to serve you ads, including interest-based ads, on the Service or on third-party services after you leave the Service, and we may use third-party analytics and other service providers to evaluate and provide us and/or third parties with information about the use of the Service and viewing of ads and of our content. “Interest-based ads” are behavioral ads targeted to you based on your activities across third-party sites and across time, including retargeting of ads after you have left the Service and are on a third-party service.
We share the sensitive personal information to any third party without obtaining the prior consent of the user in the following limited circumstances:
(a) When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations.
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.
All information gathered on our Website is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.
We do not knowingly collect or solicit personal data about or direct or target interest-based advertising to children or knowingly allow such persons to use our Services. THEPLAYNET.IN will not knowingly collect personal data from children without insisting that they seek prior parental consent if required by applicable law. We will only use or disclose personal data about a child to the extent permitted by law, to seek parental consent pursuant to local law and regulations or to protect a child. The definition of "child" or "children" should take into account applicable laws as well as national and regional cultural customs.
All disputes involving but not limited to rights conferred, compensation, refunds, and other claims through this policy will be resolved through a two-step Alternate Dispute Resolution mechanism.
In case of a dispute, the matter will first be attempted to be resolved by a sole mediator who is a neutral third party and will be selected at the mutual acceptance of a proposed mediator by both parties. Both parties may raise a name for sole arbitrator and in case both parties accept the proposed name, the said person shall be appointed as sole mediator. In any case the parties are not able to reach a consensus within two proposed mediators, the Company reserves the right to decide who the final mediator is. The decision of the mediator is not binding on both parties, however the parties in good faith will attempt to bind by the decision.
In case that mediation does not yield a result suitable or preferred by any one of the parties, arbitration may follow, the award of which is binding on both parties. The Arbitration Board shall comprise three members – one appointed by each party and the third member to be nominated by the two appointed members by mutual consent. Arbitration shall be held at New Delhi, India. The proceedings of arbitration shall be in the English language. The arbitrator’s award shall be final and binding on the Parties. If the dispute cannot be resolved by this two-step Alternate Dispute Resolution mechanism, it shall be referred to the courts at Delhi, India.
Redressal Mechanism: Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to Theplaynet.com. ("Grievance Officer").
Mr. Arun Kumar (Grievance Officer)
D-Noah Services, S.C.O 146-147, Sector 34-A, Chandigarh.