Our focus is complete customer satisfaction.
In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:
We will try our best to create the design concepts our clients. In case any client is not completely satisfied with our products we can provide a refund. If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway the payments refund will be made to the same account.
For Cancellations please contact us via contact us link. Requests received later than 24 hours before commencement of the event registered for will be treated as void. All cancellations must be made 24 hours before match start time.
Redressal Mechanism: Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to Theplaynet.in. ("Grievance Officer").
Mr. Arun Kumar (Grievance Officer)
D-Noah Services, S.C.O 146-147, Sector 34-A, Chandigarh.